The pig in a poke - test it at home
It's great when you can just walk into a store and try out products. With a bit of luck, you can also get competent advice on top of that.
A pig in a poke
This should be possible, especially for high-class hi-fi or head-fi products. After all, you don't like buying the proverbial pig in a poke. Especially not when this cat costs a lot of money. In addition, there is no legally required right of return in Switzerland to protect customers from bad purchases.
In times of Covid the whole thing is a bit tricky. Quite a few people are currently avoiding going to shops in person and perhaps getting very close to the advisor there. But quite apart from that: Can you really test a device sufficiently and in peace in a store?
Home Sweet Home
We at Audio Essence are of the opinion that the best testing environment is your own home! Here you can try out products in peace and quiet and combine them with your other devices. With your own music with a cup of coffee or tea (or whatever) sitting on the sofa, on the balcony or wherever you like.
That's exactly what you can do with us: We will send the desired product to your home free of charge. No advance payment is necessary. You test the product at your leisure for up to 7 days and then simply send it back to us.
If you like the device, you can then simply order it online, or, if you are in a hurry, It is also possible to buy the demo device directly.
Personal and uncomplicated
Of course, you don't have to miss out on personal advice with us! We'll be happy to take the time to answer all your questions and help you find your dream headphones, in-ears or high-res player. Whether by email, telephone or video call, we are there for you.
And if you ever regret a purchase, you can simply return the product unopened within 14 days.