Data protection

Audio Essence GmbH Privacy Policy

This privacy policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.audioessence.ch (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "device information".

We collect device information using the following technologies:

- "Cookies" are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

- "Log files" track actions on the website and collect data such as your IP address, browser type, internet service provider, referring and exit pages and date and time stamp.

- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and Your phone number. We refer to this information as "Order Information".

When we refer to "Personal Information" in this Privacy Policy, we mean both device and order information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the Order Information we collect to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and sending you invoices and/or order confirmations). Additionally, we use this ordering information to:

To communicate with you to screen our orders for potential risk or fraud; and when it meets the preferences you have shared with us to provide you with information or advertising related to our products or services.

We use the device information we collect to help us scan for potential risks and fraud (in particular your IP address) and more generally to improve and optimize our website (e.g. through the Compiling analytics about how our customers browse and interact with the website and to evaluate the success of our marketing and advertising campaigns).

DISCLOSURE OF YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOR-BASED ADVERTISING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not change our website's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal data is corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information below.

If you are a European resident, please also note that we process your data in order to perform contracts with you (eg e.g. when you place an order through the Website) or to pursue our legitimate business interests listed above. Also, please note that your information will be transferred outside of Europe, including to Canada and the United States.

STORAGE

If you place an order through the Website, we will retain your order information for our records until you ask us to delete that information.


CHANGES

We may revise this Privacy Policy from time to time to update in time, e.g. B. to consider changes in our practices or other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have any questions or would like to make a complaint, please contact us by email at info. audioessence@gmail.com or by post using the contact details below:

Loorenstrasse 60, Zurich, ZH, 8053, Switzerland

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