Data protection

Audio Essence GmbH privacy policy

This privacy policy describes how your personal information is collected, used and shared when you visit (the "Site") or make a purchase there.


When you visit the website, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. When you surf the website, we also collect information about the individual websites or products that you view, which websites or search terms referred you to the website and information about how you interact with the website. We refer to this automatically collected information as "Device Information".

We collect device information using the following technologies:

- "Cookies" are data files that are placed on your device or computer and often contain an anonymous unique identifier. You can find more information about cookies and how you can disable cookies at

- Log files "track actions on the website and collect data such as your IP address, browser type, Internet service provider, referring and exit pages as well as date and time stamps.

- "Web Beacons", "Tags" and "Pixels" are electronic files that are used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Website, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as "Ordering Information".

When we speak of "personal information" in this Privacy Policy, we mean both device and order information.


We generally use the order information we collect to fulfill orders placed through the website (including processing your payment information, arranging shipping and sending you invoices and / or order confirmations). We also use this order information to:

To communicate with you to check our orders for potential risk or fraud; and when it is in line with the preferences you have shared with us in order to send you information or advertising relating to our products or services.

We use the device information we collect to help us identify potential risks and fraud (especially your IP address) and, more generally, to improve and optimize our website (e.g. by creating analyzes how our customers surf and interact with the website and to evaluate the success of our marketing and advertising campaigns).


We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to run our online store - you can read more about how Shopify uses your personal information here: We also use Google Analytics to understand how our customers use the website. You can read more about how Google uses your personal data here: You can also deactivate Google Analytics here:

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.


As described above, we use your personal information to send you targeted advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative ("NAI") education page at

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal:


Please note that we will not change the data collection and use practices on our website if we see a Do Not Track signal from your browser.


If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us using the contact information below.

If you are based in Europe, please also note that we process your data to perform contracts with you (e.g. when you place an order through the website) or to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including Canada and the United States.


If you place an order through the website, we will keep your order information for our records until you ask us to delete that information.


We reserve the right to update this data protection guideline from time to time, e.g. B. to take into account changes in our practices or other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have any questions or would like to make a complaint, please contact us by email at or by post using the contact details below:

Loorenstrasse 60, Zurich, ZH, 8053, Switzerland