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Dear customers from the EU and the whole world.
Since we're always asked questions about shipping, taxes, warranty, and service, we'd like to explain everything in detail below. We also have some great Saving tips for you.
Headfonics & Headfonia Awards 2025
As every year, Headfonics and Headfonia crown the best products of 2025.
Headfonics Top Gear Awards Blog>
Headfonia Best of Year Awards Blog>
Hot deals
Great actions and individual pieces. Access quickly!
Spirit Torino RADIANTE Signature - Handmade Unique Piece
CHF 2,299.00
Normal price
CHF 3,000.00
Cayin HA-6A - EL34 + Extra KT88 Tubes - Headphone Amplifier Promotion
CHF 1,999.00
Normal price
CHF 2,999.00
64 Audio Volür - 10 Driver Hybrid IEM (Open Box)
CHF 1,999.00
Normal price
CHF 2,499.00
Satin Audio Perseus HP Shielded - High-End Headphone Cable Single Piece
CHF 799.00
Normal price
CHF 999.00
Oriolus Mellianus JP - Demo
CHF 1,999.00
Normal price
CHF 3,599.00
Cayin CS -6PH - open box new
CHF 1,679.00
Normal price
CHF 2,679.00
Burson Audio Soloist 3x GT + Supercharger 5a - New
CHF 1,500.00
Normal price
CHF 3,000.00
Fir Audio Electron 10 (E10) - Single DD IEMS - Open Box
CHF 999.00
Normal price
CHF 1,299.00
Cayin CS -100 DAP - High -end DAP & Streamer - Open Box
CHF 1,999.00
Normal price
CHF 2,499.00
Cayin HA-300MKII with upgrade tubes! - as good as new + guarantee
CHF 4,500.00
Normal price
CHF 8,500.00
PW Audio First Times Shielding - as good as new
CHF 1,850.00
Normal price
CHF 3,199.00
Audio Essence "Nova" - Premium IEM cable
CHF 299.00
Normal price
CHF 599.00
STE AG W16 - High-End 16-Wire Silver Cable (MMXC +2.5mm)
CHF 399.00
Normal price
CHF 549.00
STE MIX W16 - High-End Hybrid Cable 2-PIN / 2.5mm
CHF 349.00
Normal price
CHF 499.00
Astell&Kern SE180 - new with guarantee
CHF 1,000.00
Normal price
CHF 1,589.00
Eletech Inferno - Over Ear Headphone Cable
CHF 499.00
Normal price
CHF 859.00
Burson Audio Composer 3x Performance Demo
CHF 500.00
Normal price
CHF 1,429.00
Effect Audio Code 24 - Flagship copper cable for headphones
CHF 699.00
Normal price
CHF 999.00
Audio -GD R1 - Fully Discrete R2R DAC (demo)
CHF 799.00
Normal price
CHF 1,049.00
New: Denafrips 15th Pre-Amps
Now at Audio Essence
The long-awaited DENAFRIPS 15th stereo preamplifiers are finally here - with true symmetry and class-A preamplifier stage.
New: MOONDROP SKYLAND
Nanoscale Ultra-thin Planar Headphones
SKYLAND features an acoustically transparent open-back design that significantly reduces reflections from external influences, resulting in clearer mids and highs. The large 100mm diaphragm with Full Drive Technology ensures minimal distortion and treble performance at electrostatic level.
New: VOLK Audio X Astell&Kern Stella
Reference Quadbrid IEMs
STELLA is a joint project by VOLK Audio, Astell&Kern, VOLK founder Jack Vang, and GRAMMY winner Michael Graves with the goal of maximum sound fidelity. STELLA was precisely tuned in intensive studio sessions to achieve the highest sound accuracy, balance, and spatial coherence.
Neu: Elysian Acoustic Labs Annihilator Prime
Limited Reference IEMs
The complete, unified masterpiece. In Prime, all aspects of the ANNIHILATOR's heritage come together into a unique, perfect form.
New: Hiby Zeta II
Hybrid 9-Driver IEMs
Impressive imaging quality, precise sound, and elegant tone reproduction that leaves adequate space to breathe between the instruments.
New: Hiby RS8 MKII
Next Level Flagship R2R DAP
The new Hiby RS8 MKII is not just an evolution of Hiby's popular RS8 DAP, but a completely new development. Sound, adjustability, and usability are at a completely new level.
New: Unique Melody Umbral
Reference Open-Back Hybrid Headphones
Umbral is UM's first full-size headphone. Thanks to fully open acoustics, modern driver technology, and handcrafted ear cups made of walnut wood, it creates a wide, three-dimensional soundstage with high detail fidelity, natural timbre, and comfortable wear. The sound feels free, spatial, and emotional. Limited to 99 pieces!
<tc>NEW: Volk Audio ÉTOILE</tc>
Flagship 10 Driver Quadbrid IEMs
"The more time I spent with Étoile, the more I realized that this is a masterpiece. What Jack Vang and Michael Graves have created with the Étoile is outstanding."
Volk Audio ÉTOILE Review — Headfonics
Volk Audio ÉTOILE Review — Headfonia
New: PMG Audio APX ME
Limited Flagship IEMs
The APX ME is the successor to the legendary APX SE. It features a newly designed titanium housing as well as a high-quality 6N-OCC silver cable with shielding. Inside, specially developed drivers work to deliver realistic, powerful bass, more headroom in the midrange, and a particularly linear, extended treble.
Neu: Kinera Verdandi Wireless
High-End IEMs with Bluetooth & Cable
The new Verdandi True Wireless In-Ears from Kinera offer sound quality at a level that has so far been in vain to find in Bluetooth headphones. If needed, they can also be connected via an optional cable.
Products
Discover our range
Elysian Acoustic Labs Annihilator 2023 - Flagship Tribrid IEM (Demo)
CHF 1,999.00
Normal price
CHF 3,199.00
Hiby R8 II 2025 - Reference DAP
CHF 1,499.00
Normal price
CHF 1,999.00
HEDD Audio HEDDphone® TWO - Reference Studio Headphones
CHF 1,799.00
Ferrum Wandla Golden Sound Edition - High -end DAC and PRAAX
CHF 3,295.00
Luxury Precision E7 - Flagship DAP with change boards
away CHF 1,089.00
EverSolo DMP-A8 - Premium Streamer
CHF 1,999.00
Normal price
CHF 2,090.00
FiR Audio Electron 12 (E12) - Single DD High-End IEM
CHF 1,799.00
Spirit Torino TWIN PULSE BERYLLIUM - High End IEMs
away CHF 1,099.00
Meze Audio Empyrean II - Isodynamic high-end headphones
CHF 2,999.00
Oriolus Szalayi - World First Planar Magnetic Tribrid IEM
CHF 949.00
Audio Essence "Nova" - Premium IEM cable
CHF 299.00
Normal price
CHF 599.00
Eletech "Luxe" Companion Case - Noble transport case
CHF 349.00
Felkis Audio Echo2 - Tube Headphone Amplifier
CHF 849.00
Nostalgia Audio Benbulbin - Hybrid In-Ear Monitor
CHF 999.00
Kinera Imperial Baldr 2.0 - reference in-ear
CHF 1,399.00
Fennessy Hym RAYS - All in One Turntable / Tube Amp & Bluetooth Speaker
CHF 2,999.00
Feedback corner
Rockna Wavedream SE Signature DAC
Sébastien, Geneva
I now have the Rockna live with me. So awesome!!! The sound quality is almost unbelievable. I want to sincerely thank you for this great opportunity.
Laiv Harmony DAC & DDC
Werner, Ruswil
Thank you again for your great service, with the trial listening at home and the smooth process.
The DAC is currently breaking in and is already spreading good mood. With this DAC, I have regained the joy of listening to music.
This Harmony DAC has something special about it. This combo is really top-notch.
Laiv Harmony DAC & DDC
Werner, Ruswil
Thank you again for your great service, with the trial listening at home and the smooth process.
The DAC is currently breaking in and is already spreading good mood. With this DAC, I have regained the joy of listening to music.
This Harmony DAC has something special about it. This combo is really top-notch.
Lotoo Mjölnir
Reinhard, Brig
I am now familiar with the Mjölnir and very satisfied with both its many possibilities and especially its sound performance.
A truly inspiring device, a power both in appearance and in sound.
Many thanks again for the fair conditions and the quick processing!
Hiby r8ii dap
Sylvere, Geneva
Just to let you know that the hiby is GREAT! I am baffled by how much a greater experience it is over the Sony, and it sounds fantastic. It's a big unit but I don't mind. It's perfect.
Supra LoRad Cable & Power Strip
Timo, Meyrin
Dear Thomas, after the first listening tests I am really amazed. I didn't expect the effect with the two Supra cables plus the Supra power strip to be so drastically audible. Everything is somehow "enlarged." I have an EVO 150 and the KEF LS50 Meta with Supra Sword speaker cables. I listen exclusively digitally with a USB stick, which I plugged into the back of the EVO. All recordings, including studio recordings like Joshua Redman's "Where Are We," suddenly have a live character. As if all the musicians found space in the small LS50 Meta. Very airy, lots of details, big stage. The wait was definitely worth it.
Saeq Hyperion GE
Arrold, Netherlands
Dear Thomas,
I received the amplifier and it drives my Quad ESL 2805 very well: the sound is open, lively, and very expressive, I'm very happy with it!
Luxury Precision E7
Oliver, Zurich
I've been an official L&P fanboy since yesterday. The E7 is absolutely amazing. I've only spent 2-3 hours with it, but the tuning in all three stages is very impressive.
It's almost a fusion of both worlds in terms of sound - it's not R2R but sounds very analogue and at the same time has such a high resolution and the background has absolutely zero noise... in combination with the Anni it's really more than impressive!!
Lotoo Paw Gold Touch
Remo, Arbon
Man, oh man, this thing really packs a punch. Where's the bass on the Astell? Awesome piece! Listen to music to fall in love.
I think I and a few others have been taken for a ride. The Lotoo is a top-notch player, the best I've heard so far.
Thank you very much Tom!
Unique Melody Mason FS
Alfred, Vienna
Hi Tom,
Beautiful IEM and extremely high quality - the cable is fantastic, wonderful workmanship overall.
And the sound was impressive right from the start. And it's only getting better! Great soundstage, incredible bass! Still balanced.
WOW!
Noble audio focus prestige
Jürg, Zurich
Now it's clear: this is definitely an upgrade to the Mystique, which I'm very fond of.
The Prestige's sound is so good that the price simply becomes a secondary consideration. Big-name TWS IEMs that cost three times as much can't match the sound, shine, and indulgence of the Prestige.
This separation of sounds is impressive. The stage is ideally large and compact, yet not small or cramped.
The quality of the instruments and voices is conveyed intoxicatingly. It also exerts pressure at times; it's spectacular, but without being too close or intrusive.
It truly brings new subtleties to my music. Any drawbacks? The fiddly handling until they're out of the case? Well, these instruments deserve careful, special treatment; they're true masterpieces of craftsmanship, after all.
A definite recommendation. Give it a try! If you like music, you should experience what's going on there.
Hiby R8 II
Peter, Zurich
Here is my song of praise that comes to mind right now:
- Neutral, transparent and therefore, for me, very authentic, natural sound reproduction (precise, without drifting into the analytical).
- A successful compromise between spatiality/separation and a compact "wall of sound" -> The whole is audibly greater than the sum of its parts! As a listener, I was in "relax and enjoy" mode from the very beginning, so I never felt like analyzing the sound more closely or A/B-comparing it with other DAPs.
- Deep black background
- Free app choice thanks to Google Play Store
- Large, high-quality, high-resolution screen allows you to enjoy music videos, YouTube, etc. Watching movies on the go with great sound is also fun
- Beautiful, high-quality design without being ostentatious (the color and texture of the cable also happen to match the dark purple Multiverse Mentor like a dream—that was another plus point).
- Pretty and practical protective cover included
- Superior price-performance ratio compared to other products
- Performance not explicitly tested, but certainly sufficient for most headphones (Susvara still needs to be looked into).
Empire Ears Raven 2.0 Standard Edition
Thomas, Sweden
Dear Tom, hope you're doing great. I have received the Raven In-Ears and I am really impressed. Wow they are amazing.
The clarity and feeling of being there is out of this world. The bass is impressive, but second to the extreme soundstage in my opinion.
Thanks again. Best, Thomas
Empire Ears Raven 2.0
Loic, Founex
I've received the parcel beginning of the afternoon and listening to the Raven since then. It's just perfect, the deep bass rumble / air moving sensation I was missing as compare to the Odyssey is back while all the qualities of the Raven are still there. Thank you.
Eversolo DMP-A8
Jörg, Ossingen
Thank you for sending the DMP-A8
In the meantime, it has been warming up for a good 10 hours and I notice:
Compared to the DMP-A6 Master Edition, it's not just in a different class, no, it's in a completely different league!
The overall sound image is wider, the bass abyss deep and highly precise.
Simply awesome!
64 Audio A4S Custom Iems
Karin, Jona
Hello Tom
I hope you're doing well. I tried the in-ears last weekend and I'm really impressed!
They fit perfectly and stay in place despite dancing and moving. They're also very beautiful with the wood. It was really worth it!
Hiby R6 Gen III
Tomas, Zollikon
Dear Tom
Thank you for everything.
I ripped a new album today and put it on the micro SD card. The Hiby scanned it perfectly.
I'm really enjoying the new device and am glad that I don't need a Windows computer for the time being. 😊
Sincerely, Tomas
Empire Ears Odin
Laurent, Veyrier
Hello Thomas, I got them.
I'm so happy.Thank you for all and thank you for these few words in French :)Surely, one day, I will be back in your shop (I already have an idea…).
Best regards Laurent
Cayin N7 + Noble Kublai Khan
Oliver, Zurich
Dear Tom,
I received everything late Wednesday afternoon. Thanks again!
Unfortunately, I haven't had time to listen to it thoroughly yet, but one thing is certain: the Cayin N7 is amazing for the price. What a soundstage, very lively, and the Kublai Khan in combination is in a new league for me! The Focus Mystique is also very good for an AWS and will be my constant companion in the future.
I’ll get back to you with detailed feedback.
Wish you a great weekend!
Noble audio focus Mystique Tws
Max, Dortmund (de)
Hey Tom, thanks for all your hard work. The Fokus M arrived – I'm thrilled! They sound truly high-end. Max
Cayin N3Pro
Roland, Oberdorf
Good morning, I am so excited about my Cayin N3pro 😃👏🏻👍🏻 incredible how music can sound.
Yes, the DAP is really great … a new kind of music for me 🎶 to listen, to discover what nuances actually exist.
Thanks again for the great service Tom.
Ferrum Audio Erco, Oor, Hypsos
Alain, Geneva
Dear Tom,
Bien que ni le cablage et ni le casque ne soient dans leurs formales finales, mon AKG restitue un son que je trouve plus naturel et vivant car il ya beaucoup plus de richesse et détailles dans les sons des instruments.
Without the possibility of the scene being so exciting, it can be easily redecorated with a slight impact.
Merci beaucoup for the delivery of this pile Ferrum que j'aprécie énormément !
Avec with plus sincères and cordiales salutations,
Alain
Empire Ears Odin
Andreas, Graz (at)
With the Odin I first thought that I would need EQ, but then it turned out that it was due to insufficient power - directly from the desktop amplifier, or via the Cayin dongle or Dragonfly Cobalt - as soon as these are connected to the laptop, it sounds so well-rounded.
The highs are no longer harsh, the bass is much more precise, I don't know what I could improve manually.
The bass is absolutely powerful... I think I've found the all-rounder for me in this area.
But all in all, excellent IEM!
Hiby RS8
Patrick, Solothurn
The most natural sound I've ever heard in an audio player. It really feels like you're there live.
Hiby RS8
Helmut, Kloten
Hello Tom,
My first impressions of the RS8 are overwhelming. This thing is awesome.
64 Audio Custom A12T & A6T
Amistat (German-Australian band)
AMISTAT MUSIC
Dear Tom.
We wanted to thank you again for the IEMs and all the work and time you put into them, and for everything arriving on time. We really appreciate it!
They turned out great and fit like a glove! 🙏🙏🙏
We're playing in Cologne today and trying out the IEMs for the first time. We're really excited! Best wishes and thanks again for everything!
Cayin N3PRO & Shzy Form 1.4
Carmen, Geneve
Hello Thomas,
I benefit from the courriel pour vous dire que here après midi je suis assise dans grande église vide et j'ai écouté la messe en si de Bach. Avec Cayin and vos écouteurs, it's very bouleversant!
Je vous conseille l'expérience !
Je vous souhaite une toute belle soirée,
Welcome to you
Satin Audio Apollo
Urs, Zurich
Dear Thomas,
MERCI for your prompt service again.
The APOLLO is there and of course immediately plugged in: First – VERY provisional - Impression: As expected: Transparent sound and the desired “crisp” Bass.
I am particularly impressed by the good workmanship of the IEM plug side, which is finished with a soft clear tube/protector is very comfortable to wear. Also - Best “haptic” quality.
This thing is really fun!!
Lime Ears Aether R
Michael, Hochdorf
Thank you. I'm really glad I found such a great shop with such good advice. Greetings and have a nice evening.
Shzy Black Hole Mini Wood
Amadeus, Zurich
Dear Tom
I'm still in the process of burning them in, but I wanted to thank you personally again – I'm really looking forward to the headphones! :)
Spirit Torino Valkyria
Claudio, France
I would thank Thomas for his kindness, his ability to listen, and the quality of service he offers. I'm extremely satisfied with my purchase, and to have done it through audio essence.
Satin Audio Adapter
David, Bullet
Hello Tom
J'ai bien reçu les adaptateurs, c'est nickel merci beaucoup. Je viens de faire des essais entre brancher le casque avec l'adaptateur et sans, tout va bien
Encore merci pour tout, c'est tip top.
Excellent day
Cayin N6II-R01
Christof, Zornheim (DE)
Hi Tom, this device is awesome. Arrived yesterday – everything's fine.
I immediately downloaded Neutron and played around with the settings until I got the best sound.
I'm very satisfied. Thank you very much for the advice. Christof
Burson Playmate 2 - Testing
Raffaele, Gordola
Grazie Thomas for your professionalism and competency,
So when the person with the cordial assistant, veramente!
L&P W2 Dongle & Satin Audio Perseus
Matteo, Lipomo (IT)
Gentile Thomas,
ho appena ricevuto i products e fin there subito ho notato che le prestazioni sonore sono eccellenti. The products are sold by the customer and have the highest quality.
Volevo also ringraziarla for its extreme gentleness and availability. Thomas, he is a persona squisita!Le auguro tutto il meglio,
Matteo
Cayin N3Pro
David, Bullet
Hello Thomas
I received the device, and it's in top condition. I'm very satisfied with the service and the quality.
Thank you again, your work is great.
Happy Birthday Audio Essence
Matteo, Como (IT)
Good morning, Thomas,
Happy 1st birthday to Audio Essence! I wish you all the best in pursuing your passions, as they are the key to happiness.
Thank you and best regards.
Satin Audio Athena 6x
Karl-Heinz, Nierstein (DE)
Hello Thomas Scharfenberg
I would like to thank you very much for the great purchasing process and will keep Audio Essence in mind for future purchases.
Of course I immediately connected the Satin Athena to my 64 Audio Nio and through the headphone amplifier Focal Arche -Paul Simon Graceland- and -Leonard Cohen Old Ideas- pulled me in.
I have to say, this was the best thing I've ever heard on headphones, and I have a few over-ear and in-ear headphones.
Empire Ears Odin with 4.4mm Pentaconn
Martin, Königswinter (DE)
HEY TOM!
The Odin is here! Wow, it looks amazing and sounds incredible right out of the box! The 4.4mm jack is awesome!
Thanks again!!!
Very competent and detailed advice, a high level of expertise and no customer request that cannot be fulfilled!
I'm absolutely delighted with my Empire Ears Odin with the converted 4.4mm Pentaconn connector! A dealer I'll always want to order from again! Fantastic!
Kind regards,
Martin
Test home - Cayin N3PRO
Dominik, Zurich
It's difficult to find a good DAC or DAP, with certain devices I hardly heard any improvement in the sound and others were too cold and analytical for me.
For example, I liked the Cayin N3Pro better than the iBasso DX240, which is almost twice as expensive.
Thank you again for your straightforward testing service, which I greatly appreciated. In the past, I've made several bad purchases with headphones simply because no testing option was offered. Well, I didn't know about your service back then...
Lotoo Paw Gold Touch Titanium Edition
Alex, Neckartenzlingen (DE)
Tom from Audio Essence is a great, dedicated and competent person.
The service is absolutely top-notch because Tom made it possible for me to get the object of my desire in the shortest possible time and as easily as possible.
The listening experience is even better.
This is truly a quantum leap compared to AK Player. Now the reviews of CA Solaris really make sense to me.
The AK-PLAYER doesn't do these headphones justice, as they only now begin to sound like a great headphone (bass/resolution/soundstage).
By the way, I've already listened to the player twice. It's addictive!
Lotoo PAW6000
Yves, Penthalaz
I'd like to thank Tom from Audio Essence for his dedication and help in my endeavors down the dark, deep, audiophile rabbit hole. His approach and customer service are just stellar ✨— I wholeheartedly recommend him.
Cayin Ru6
Guido, Arboldswil
Good day Mr. Scharfenberg,
The device just arrived. The order, fast delivery, and a personal greeting are simply unbeatable. Great service!
Now my weekend is saved because I have something new to play. Thank you very much and have a nice weekend.
Satin Audio Athena 6x
Joachim, Tauberbischofsheim (DE)
Dear Tom,
I got the cable this week and tried it out straight away :-)
First with the cheap 64 audio cable that came with the in-ears, then immediately after switching, the same songs with the Athena.
Wow, especially when there's a lot going on in the music, you notice how much cleaner the sound is. Especially the high-pitched sounds are now a bit more spread out, and thus the instruments are a bit further apart.
Where previously the standard cable delivered highs that were a bit too sharp, the Athena is smoother and nothing hurts or is on the verge of being unpleasant in the highs.
Above all, the bass and deep bass have improved significantly without being boomy or too intrusive.
I noticed this especially with Chris Jones's Long After You're Gone. I hadn't been able to perceive so much space being filled before!
All in all, the new cable was really worth it, thank you again for everything.
Empire Ears Odin
Urs, Wädenswil
Hello Tom,
MERCI, that worked perfectly. First, and still rather incomplete, impression, but:
The ODIN exceeds my expectations - sounds wonderful and is clearly in the league of a good STAX.
Cayin N6ii-Ti
G.P. , Detmold (de)
Hello Mr. Scharfenberg,
The Cayin arrived today. Everything went perfectly.
And your service and customer support are also perfect (nice menu...). It's a pleasure to be a customer.
I will definitely continue to order from you/again.
Empire Ears Odin Custom
Thomas, Zurich
My experience with Audio Essence was great.
From expert advice to the uncomplicated provision of demo equipment to placing the order abroad – Tom handled every step quickly and reliably. At no point were any questions or requests left unanswered.
I went from being a one-time customer to a satisfied customer!
Empire Ears Valkyrie Mkii
Kristy, Zurich
I received a gift from my husband that opened up a whole new world of music: Empire Ears Valkyrie MK II.
These were purchased from Tom, and I am really enjoying the high quality sound especially the bass, instrumental and vocals. I listen to mainly KPOP, CPOP and RNB music.
Tom has been very helpful with the overall purchase and after-sales experience, and I would gladly recommend him to anyone who is interested in getting a pair of IEMs!
Cayin N3Pro
Konrad, Pratteln
Dear Mr Scharfenberg
Thank you very much for the prompt delivery of the Cayin N3Pro! I was able to successfully put it into operation after completing the software update.
The audio performance with hires files through a world-class headphone is sensational, and the tube power amp also delivers a very spatial experience. Great!
Here are my first experiences with headphones on the Cayin N3Pro. I'm impressed by how well the Cayin N3Pro's power amps can drive a Hifiman HE1000se, for example, (35 ohms/96 dB sensitivity / unbalanced operation, even with tubes). With 60 ohm headphones like an AKG K172 Pro or a Shure SRH 1840, the sound is just as loud, powerful, and dynamic.
On the go, I also use Bluetooth: The Beyerdynamic Aventho, which has been calibrated to my hearing, achieves a satisfactory performance via APTX.
Hiby New R6
Bernard, Villars sur-Glâne
Hello Tom
Thank you very much! The R6 arrived safely and on time. Unboxing and first
Impressions are fabulous.
Thanks again -
the service is SUPER!
In-ears
Remo, Freidorf
Dear Tom
First, I have to give you a huge compliment: all three IEMs I've bought from you are amazing. You've met my taste 100%. .
The Nanna Pro 2 sound wonderful straight out of the box and are an absolute insider tip for me. I could find very little about this IEM online. But I decided to make a blind purchase anyway, and I'm blown away by their performance.
A small team did an incredible job. Conjuring up such a tuning for this amount of money is an incredible value for money.
I think the Nannas will get a lot of listening lessons from me.
Thank you very much again, keep up the good work.
Testing Spirit Torino Valkyria
Martin, Winterthur
I have been on a personal journey to build the best headphone system I can. This means auditioning some of the most expensive gear out there, comparing notes and talking to others. When I saw Spirit Torino Valkyria, being twice the cost of Hifiman Susvara or Abyss AB-1266 TC, I just knew I had to listen to it. Not only Tom allowed me to borrow his demo for a week, he personally drove to my house, spent hours talking to me about audio, and when I was done listening, he picked it up and chatted with some more. To me, it is unheard of someone having this close relationship with a dealer, and dealer to be as well integrated with manufacturer as Tom is. He was able to address all of my concerns/feedback, speak and advocate on my behalf with the manufacturers, but also get their commitment to customize the product to my linking. Even though I did not end up purchasing Valkyria, Tom has become a dear friend who is always welcome in my home, to talk about life and audio. Excellent service, for which I am very grateful.
Empire Ears Odin & Valkyrie Mkii
Joshua, Zurich
I recently purchased 2 pairs of Empire Ears IEMs from my local dealer, Thomas/Audio Essence. I was fortunate enough to buy the Odin and the Valkyrie MK II from Thomas.
I wanted something more high quality and was lucky enough to find Thomas and his shop. Thomas has a very deep understanding of sound, Empire Ears IEMs and customer service. I am new to the IEM scene and Thomas provided me with a ton of information that allowed me to get to know all the different products Empire Ears offers.
I was able to demo the IEMs and really get a feel for what they were like. As I tested more and more, Thomas was always there to help me and give me advice. He was never demanding and left me with enough room to decide on my own. I listen to a lot of pop, RnB (90s, 2000s), K-Pop and classical music. I was intrigued by the fact Empire Ears supplies one of my favorite bands, Black Pink, with IEMS.
In summary, I am very satisfied with Audio Essence. Tom is a fantastic dealer and you can always count on him no matter what. I wish Tom continued success with the business.
Test home - Cayin N6ii, Empire Ears Legend X & LX SE
Urs, Winterthur
I think the opportunity to try out high-quality audio equipment in the comfort of your own home is a great idea. I find it extremely generous that this is possible without a deposit and only at the cost of return shipping.
Tom even entrusted me with the brand-new, unopened EE LX SE. Tom was very helpful and friendly in our email exchanges and never pressured me to make a purchase. I greatly appreciated that, and I can very well imagine purchasing in-ears offered by Audio Essence in the future.
In fact, I have already expressed interest in an Oriolus Isabellae ;).
Thank you for this fantastic opportunity to listen! I hope that everyone who takes advantage of it will handle the devices with the utmost care.
Cayin N3Pro
Remo, Freidorf
Good evening Mr. Scharfenberg
thank you for the prompt delivery Everything worked out perfectly and the player was well received. I will order from you again and wish you much success and luck with your new business (Baby No. 2)
Test home - Cayin C9
Julien, Rudolfstetten
Dear Tom, thank you so much for letting me try out and test the Cayin C9 at my home for a week. That's 5-star service. When I returned the amp, I met you personally, and your passion for audio and music is contagious. You're also a very cool and easy-going guy. Keep up the good work » 👍
Empire Ears Legend X Custom
Patrick, Solothurn
Ordering my EE Legend X Custom through Audio Essence was incredibly straightforward and quick. I received very friendly and competent advice, and they took plenty of time to explain everything to me perfectly. I also loved the fact that I could easily test the products at home. Audio Essence is highly recommended :-) PS: The Legend X sounds amazing ;-)
How to reach us
Phone: (+41) 77 403 35 26
info@audioessence.ch