It's great when you can just go to a store and try out products. With a little luck, you can also get competent advice on top of that.
The pig in a poke
This should be possible especially for high-class hi-fi and head-fi products. After all, you don't like to buy the proverbial pig in a poke. Especially not when this cat costs a lot of money. In addition, there is no statutory right of return in Switzerland to protect customers from bad purchases.
In times of Covid, the whole thing is a bit tricky. Quite a few people currently refrain from going to shops in person and perhaps getting really close to the consultant there. But quite apart from that: can you really test a device in a shop sufficiently and in peace?
Home Sweet Home
At Audio Essence, we believe the best test environment is your own home! Here you can try out products in peace and quiet and combine them with your other devices. With your own music over a cup of coffee or tea (or whatever) sitting on the sofa, on the balcony or wherever you want.
This is exactly what you can do with us: We will send you the desired product free of charge. No advance payment is necessary. You can test the product in peace for up to 7 days and then simply send it back to us.
If you like the device, you can simply order it online, or if you are in a hurry, there is also the possibility to buy the demo device directly.
Personal and uncomplicated
Of course you don't have to do without personal advice from us! We are happy to take the time to answer all your questions and to support you in finding your dream headphones, in-ears or high-res player. Whether by email, phone or video call, we are there for you.
And should you regret a purchase, you can simply return the product unopened within 14 days.