Test the cat in a sack - at home

It's great to be able to simply walk into a store and try out products. With a little luck, you might even get expert advice to boot.

The cat in the bag

This should be possible, especially for high-end hi-fi or head-fi products. After all, you don't like buying a pig in a poke, especially when that pig costs a lot of money. Furthermore, there is no legally mandated right of return in Switzerland to protect customers from making bad purchases.

In times of COVID, the whole thing is a bit tricky. Quite a few people are currently avoiding going to stores in person and perhaps getting quite close to the salesperson. But aside from that: Can you really test a device sufficiently and in peace in a store?

Home Sweet Home

At Audio Essence, we believe the best testing environment is your own home! Here, you can try out products in peace and quiet. and combine it with your other devices. Enjoy your own music with a cup of coffee or tea (or whatever) while sitting on the sofa, on the balcony, or wherever you like.

That's exactly what you can do with us: We'll send you the product you want free of charge. No advance payment is required. You can test the product at your leisure for up to 7 days and then simply return it to us.

If you like the device, you can simply order it online or, if you're in a hurry, you can also buy the demo device directly.

Personal and uncomplicated

Of course, you don't have to miss out on personal advice! We will be happy to take the time to answer all your questions and to help you find your dream headphones, in-ears, or high-resolution player. Whether by email, phone, or video call, we're here for you.

And if you ever regret a purchase, you can simply return the product unopened within 14 days.