What defines us

Audio Essence was born from a passion for mobile hi-fi. The fascination with headphones and everything around them runs in our blood. We want to share this fascination and offer customers the best possible products and service. 

Test products at home for free

With us, you can take your time to test products—at home—and for up to a week. We have a demo device ready for most of the products we sell in stock. Simply schedule a demo appointment with us and get started.

Call us: +41 77 403 35 26
Email: info.audioessence@gmail.com

The best service

Service is our top priority. We know our products and take the time to advise you—whether by email, phone, or video chat. We want to offer you a comprehensive customer experience—from discovering products to purchase, until you hold the devices in your hands and beyond!

Shipping & Return Policy

Within Switzerland and Liechtenstein, you pay no shipping costs. If you change your mind after purchase, you can return the product (unopened) within 14 days.

Only genuine, authorized products & highest quality

We are an authorized dealer of all our partner brands. On the respective partner pages, you will find the corresponding links and contact details of our manufacturers.

We only offer top-quality products that are among the best in their class. All our products are handpicked and personally tested by us. 

Buy one - Sell one

When a customer buys a product from us, they have the right to sell a used product on consignment through us. We provide the platform (our shop), and the customer handles the transaction themselves once the product is sold. Our customers keep the entire sales proceeds. (See terms)